Who to call first?

Call a funeral director
Whatever the circumstances of death, one of your first calls should be to a licensed funeral director. We are here to help you:

• transport the body
• obtain a death certificate
• select a casket, urn and/or grave marker
• arrange the funeral, memorial and/or burial service
• prepare the obituary
• help you notify the deceased's employer, attorney, insurance company and banks
• offer grief support or direct you to other resources

Call the employer
If your loved one was working, you'll need to call his or her employer immediately. Ask about the deceased's benefits and any pay due, including vacation or sick time, disability income, etc. Ask if you or other dependents are still eligible for benefit coverage through the company. Ask whether there is a life insurance policy through the employer, who the beneficiary is and how to file a claim.

Call the life insurance company
Look through the deceased's paperwork for the life policy. Call the agent or the company and ask how to file a claim. Usually the beneficiary (or the beneficiary's guardian, if a minor) must complete the claim forms and related paperwork. You'll need to submit the death certificate and a claimant's statement to establish proof of claim. Remember to ask about payment options. You may have a choice between receiving a lump sum or the having the insurance company place the money in an interest-bearing account from which you can write checks.